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Microsoft 365 vs Google Workspace: which fits a small business?

The choice is less about feature count than working style. Microsoft is strongest when desktop Office apps and the Microsoft ecosystem matter; Google is strongest when the business is naturally browser-first and collaboration-centred.

Quick answer

Choose around the way people already create documents, communicate and collaborate.

Choose Microsoft 365 if…

desktop Word, Excel, PowerPoint and Outlook are important, or the business is already built around Microsoft identities, Teams and Windows.

Choose Google Workspace if…

the team works mainly in the browser, Gmail/Drive/Docs are natural to users and live document collaboration is central.

Already settled on one?

Do not migrate a working company just because the other suite has a feature you like. Email, files, permissions and user habits make suite migration expensive.

What changes the choice

Focus on the daily workflow.

Decision factorMicrosoft 365Google Workspace
Core working modelDesktop, web and mobile Office apps across the business plans that include them, plus Exchange, OneDrive/SharePoint and Teams options.Browser-first Gmail, Drive, Docs, Sheets, Slides, Meet and related Workspace tools.
Entry pricingMicrosoft Business plans vary by app/security/Teams bundle; compare the current UK plan page for the exact package you need.Google's UK page currently lists Business Starter at £5.90/user/month on annual commitment (£7 flexible), with higher Standard and Plus tiers.
AI directionCopilot is available through dedicated business options and bundled plans.Gemini capabilities are included across current Workspace editions with plan-dependent access.
Migration costEmail, calendars, shared drives, permissions and user retraining can outweigh small plan differences.

What to do instead

If your current suite works, improve the setup before switching ecosystems.

Cleaning shared folders, permissions, Teams/Chat conventions or document templates is usually cheaper and easier than migrating email and files between suites.

Sources and scope

Primary sources checked

Page reviewed: 3 October 2026. Prices shown exclude applicable taxes where the vendor states this and can change with billing term or promotions.